Technology

IT users today are demanding more from their technology which equates increased demands on your resources. BTS can help with technical staffing and project management resources enabling you to focus on your core business while delivering measured results with your IT initiatives. BTS solutions can assist by providing remote and on-site management of your IT infrastructure with our highly trained and technically accredited professionals who are ready to assist you with all of your IT needs.

The BTS Group Technology Operations Practice Areas:

  • IT Staffing
  • Proactive Maintenance Plans and Emergency Support
    • Server Management
    •  Desktop Support Services
    • Network Administration
    • Remote Monitoring
  • Audit Services
    • Security Review
    • Infrastructure Assessments
    • Bandwidth Projection & Analysis
  • Design, implementation and management of network and server system infrastructures
    • Infrastructure based on major networking vendors like Cisco and Linksys
    • Unified platforms built on Microsoft, Apple and Unix/Linux technologies
    • Virtual server solutions that maximize server hardware and processing power
    • Software update deployment solutions
    • Network infrastructure consolidations
  • Design, implementation and management of Access Solutions
    • Workforce mobility: access information from anywhere on demand
    • Remote office connectivity: securely deliver and maintain applications and information from remote offices and contact centers
  • Design, implementation and management of ITIL (IT information library) services – processes and procedures for the IT lifecycle including:
    • Change management
    • Release management
    • Capacity management
    • Security management
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