Business Processes & Systems

The most successful client relationships are those in which the technology choices customers make are aligned with their business strategy. The BTS Group partners successfully with our clients because we take the time to understand the business needs of each individual organization prior to developing the solution plans to support their unique needs and goals. BTS employs an established set of methodologies that evaluate service, cost and desired outcome. We view your IT needs from your business's perspective to effectively develop workable, manageable, affordable solutions that will streamline operations and improve your company’s efficiency.

For more information see our blog article.

The BTS Group Business Process & Systems Practice Areas:

  • Project and Program Management
  • Process Audit , Mapping, Design, and Documentation
  • Business Process Reengineering
  • IT Information Library (ITIL) services – processes and procedures for the IT lifecycle including:
    • Change Management
    • Release Management
    • Capacity Management
    • Security Management
  • Business Systems Implementation
    • Accounting
    • ERP
    • CRM
    • Workflow
    •  Knowledge Management
  • Web Design
    • Branding
    • E-Commerce
    • Search Engine Optimization
    • Advertising
    • Statistics
Energy america case study • sempra energy center of excellence case study • using the snap process to define requirements case study• bts data mining concepts white paper • regulatory planning compliance guide • enabling secure collaboration for professional services firms • Information Protection Strategies For Financial Services • Optimizing Branch Office Security and Productivity in the Financial Services Sector • Secure Wireless Access Point Configuration • The Security Risk Management Guide • 2007 Microsoft Office Security Guide • 2007 Microsoft Office Threats and Countermeasures • MS CRM 4.0 Customer Service Brochure • CRM4.0 Marketing Automation Brochure • CRM 4.0 Sales Automation Brochure • MS Dynamics GP Business Portal: Overview • MS Dynamics GP Business Portal: the Benefits of Self Service for HR • MS Dynamics GP Business Portal: edocument delivery • MS Dynamics GP Business Portal: order management •  Workflow in Microsoft Dynamics GP Fact Sheet • Search in Microsoft Dynamics GP Fact Sheet • Excel Service for Microsoft Dynamics GP Fact Sheet • SQL Reporting Services for Microsoft Dynamics GP Fact Sheet