Support Services
"We need our network to operate efficiently, and consistently. BTS assures these results through their timely response and expert technicians."
Providing world-class IT solutions that help our customers manage the costs, people, and processes associated with the technology needs of their business requires our ability to deliver world-class support solutions.
Your local BTS office is staffed with some of the most skilled and highly trained IT professionals available. Consistent throughout our company is our relentless goal of delivering the highest level of service to our clients.
Our position as a long-term player in our industry is supported by our core commitments to long-range strategies and our people's relentless focus on client satisfaction. You can be sure we will work to insure your complete satisfaction.
Whether you need help backing-up your data or you have a complex technical issue, our certified professional engineers and technicians are available to help you 24 hours a day, seven days a week.
To request customer
support:
Seattle: (425) 749-9468
If you need an immediate response, please send an email to
support@thebtsgroup.com.
This will generate a service request and log an incident response
into our service dispatch site.
