(425) 749-9468 info@thebtsgroup.com
  • The Complete Picture

    We take a holistic view of your business and its components
The BTS Group provides a comprehensive set of services to our clients that are centered around the difficult task of merging corporate strategy, business process and technology. The successful intersection of these three areas, while difficult, is also the means to generating the greatest benefit.

We take a holistic view of your business and ensure all the pieces fit together optimally. BTS services scale to fit organizations of all sizes and provide both the competitive advantage and measurable business results you need.

Service Offerings

  • Business Consulting Services

    - Business strategy review and alignment
    - Business process engineering
    - Business process audit and documentation
    - Marketing strategy development
    - Digital marketing design and Implementation
    - IT Information Library (ITIL) services: processes and procedures for the IT lifecycle
    - IT strategy and budgeting
    - Financial/ERP system implementations
    - Knowledge and document management systems
    - CRM system implementations
  • Technology Services

    - Network infrastructure consolidations
    - Design and implementation of network and server system infrastructures
    - Identity management and single sign-on strategies
    - Active Directory design, implementation and administration
    - Design and implementation of other ancillary operations and best practices
    - Design and implementation of remote access and workforce mobility Solutions
    - Security reviews and threat solutions
    - Web presence design
  • Managed Services

    - Managed Back Office (bookkeeping, account management)
    - Search Engine Optimization/Social Media Management
    - Remote monitoring: servers, storage, virtualization, and mission critical applications
    - Network administration: LAN, WAN, wireless, and unified communications
    - Proactive server and desktop management
    - Database and systems administration
    - Audit services: security review, infrastructure assessments, and bandwidth projection & analysis
    - Desktop support services
    - IT staff augmentation

Recent Work

Work Sample: MBO for a General Contractor

Beginning in November of 2016 the owner of a general contracting company located in Issaquah, WA saw the need to make wholesale changes to his operational systems and processes to support his growth plans for 2017. To this end, BTS was contracted to review, augment, and support...
  • New Service Offerings

    We are constantly updating our list of offerings. Here are the most recent services that have been added or updated.

Back Office Management

Outsourcing back office operations is about getting the best skills at the lowest costs as well as solutions that meet your capacity, speed and quality goals. We can provide services that fulfill these attributes for a wide range of tasks...

Web & Social

BTS offers a full suite of services around your web presence. We have the expertise and resources to tackle web projects of any size. We’ll choose the best technology stack to fit your needs and ensure that your website is everything you need and want it to be...

Why Choose Us

  • Our Reputation

    Reputation is all any of us have, especially in a services business. We ensure our reputation by demanding high quality in every aspect of the business. The number one priority of every member of the sales, technical engineering, support and administrative staff is your experience as the customer.
  • A Comprehensive Set of Service Offerings

    We have a holistic set of consulting and managed services that deal with every aspect of your business. Whether it’s related to your sales and marketing strategy, business processes, information technology, or accounting we’re there to help.
  • A Responsive Team of Professionals

    They say it takes 10 years to become an expert in any field. With a group of professional consultants possessing a minimum of 10, and as much as 25 years of experience, there’s not much we haven’t seen. Our cross-disciplinary approach makes us adaptable to new technologies and business models as they arise.
  • Taking the Long View

    We aren’t looking for the quick in-and-out. We prefer to engage in long-term partnerships with our clients based on a true understanding of who you are, what you want, and what success means to you. Building trust through sound counsel, successful implementations, and mutual success is what we are about.